Written by Table of contents
- Where this fits in the payment flow
- How you get paid
- Requesting a withdrawal
- Checking your balance
- Setting up where the money goes
- How long it takes
- Troubleshooting a payout that hasn’t arrived
- Where to go next
A payout is the last step of a longer journey your money takes on Gitpay — this page explains that step. If you haven’t read Claims yet, start there: it covers how work you do turns into money you can actually withdraw.
Where this fits in the payment flow
claimed → funded → transfer credited → payout requested → money in your account
(Claims) (issue/PR (shows on your ↘
paid) Claims page) dispute or refund
(see Disputes and refunds)
A payout is what turns a credited transfer — money already sitting in your Gitpay balance because a bounty or payment request was paid — into money that actually lands in your bank account or Whop account. Nothing about a payout changes how much you’re owed; it’s the withdrawal step, not the earning step.
How you get paid
Whenever a task you were assigned to is completed and its bounty is paid, or a payment request you issued is paid, Gitpay credits a transfer to your account. You can see all of these on your Claims page. None of this requires any action from you — it happens automatically as soon as the payer’s charge goes through.
Requesting a withdrawal
Once you have a balance, go to your Payouts page and request a withdrawal. What happens next depends on how your account is connected:
- Stripe — your payout follows the payout schedule configured on your connected Stripe account.
- Whop — payouts can be requested on demand, once your Whop payout method is set up.
Checking your balance
Your Payouts page always shows your current available balance before you withdraw, so you know exactly how much is about to move.
Setting up where the money goes
Before your first payout, you need to tell Gitpay where to send the money:
- If you’re paid through Stripe, connect a bank account from your payout settings.
- If you’re paid through Whop, follow How to set up a payout account on Whop.
See How our payment works for more on fees and connecting a bank account.
How long it takes
Card payments don’t become available to withdraw the instant they’re made — providers hold funds for a short settlement period first (typically a few days) before they can be transferred out. Once a transfer clears that settlement period, it’s ready to include in your next payout.
Troubleshooting a payout that hasn’t arrived
If a payout seems stuck:
- Check your payout method is still active in your payout settings (Stripe or Whop) — an expired or incomplete method is the most common cause.
- Give it a few business days — bank transfers, in particular, aren’t instant even after Gitpay initiates them.
- Still nothing? Reach out to support with your payout’s reference so we can look it up.
Where to go next
- Not sure where a payout’s balance came from? See Claims.
- Balance lower than expected? A dispute or refund may have affected it — see Disputes and refunds.
